Terms and Conditions

Effective Date: 2025-06-01

Location: Halle, Belgium

Application and Opposability

The present Terms and Conditions (hereinafter: “TC”) govern the relationship between tVAstr Arts and Wellness, a sole proprietorship owned by Anandha Kalyani Ramasubramanian, incorporated and existing under the laws of Belgium, with registered office at Lampstraat 28, 1500 Halle (hereinafter “tVAstr Wellness”) and its clients (hereinafter: “Member”).

These TC apply to all services, products, offers, orders, contracts, and invoices rendered or issued by tVAstr Wellness to the Member unless otherwise agreed in writing. tVAstr Wellness is only bound by the conditions set out in these TC and tVAstr Wellness’s General Terms of Use. The application of any other conditions is excluded. This applies in particular to any written or oral communication or negotiation preceding the acceptance of an order.

By purchasing any product or service of tVAstr Wellness, the Member explicitly confirms to have read and accepted the TC without any reservation. tVAstr Wellness reserves the right to modify these TCs at any time, without any prior warning, to comply with the (changing) legal obligations or to improve our service for you. Each time the Member wishes to place an order or book a service with tVAstr Wellness, they must ensure to have read and understood the TC applicable at the time when they agree with tVAstr Wellness.

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If you should have any questions or complaints concerning the present TC, please contact tVAstr Wellness through our website:

https://tvastrwellness.com

Waiver and Liability

In attending classes at tVAstr Wellness both Online and In-studio, you agree that neither you, your heirs, assigns, or legal representatives will sue or make any other claims of any kind whatsoever against tVAstr Wellness or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

General

• The offers are always non-binding unless otherwise mentioned in writing. Pricing options and formulas may change over time.

• When it comes to online sales, each online purchase by the Member is wholly binding on the Member, but the sale is only final when confirmation has been sent by tVAstr Wellness via email. We advise you to save this confirmation email. tVAstr Wellness reserves the right to refuse each sale without stating any reasons. After receiving the email, an agreement (hereinafter the “Agreement”) is established between tVAstr Wellness and the Member.

• Regarding online sales, tVAstr Wellness will undertake all reasonable measures to ensure the correct presentation of prices of goods and services on the Website. Despite these efforts, it is still possible that certain goods mentioned on the Website are displayed with an incorrect price. If tVAstr Wellness discovers this error in the pricing of the goods ordered by the Member, tVAstr Wellness will inform the Member thereof and offer to continue the sale at the correct price or allow the Member to cancel the sale. We will not process the order of the Member until we receive instructions from the Member. If tVAstr Wellness is incapable of contacting the Member via the contact information provided by the Member when placing the order, we will consider the order to be canceled.

• tVAstr Wellness reserves the right to alter these TC and prices at our discretion. Each time the Member wishes to place an order, they must ensure to have read and understood the TC applicable at the time when they enter into an agreement with tVAstr Wellness. If we make any significant change to this policy, we will provide notice of the changes on this website.

• Fees may increase. Increase in fees applies solely to new memberships or drop-in sessions. Regarding existing membership subscriptions, fee adjustments will only take effect upon renewal, unless otherwise explicitly stated in writing by tVAstr Wellness.

• All payments are made through the secure payment gateway provided in the registration form. For monthly Membership, the registration form need to be filled before the 5th of each month and payment done accordingly

• The Member must ensure that the details provided by them upon registration or at any time are correct and complete.

Studio rules

• tVAstr Wellness is not responsible for any loss, damage or theft of personal property within the studio(s).

• The studio opens 30 minutes before sessions and closes 30 minutes after the last session. Access to the facilities is guaranteed during opening hours, subject to availability and maximum capacity.

• No children or pets will be allowed in the studio(s).

• To respect each other’s practice, late entry (after the class starts) is not permitted, and leaving the session early is strongly discouraged. In case of late arrival, tVAstr Wellness reserves the right to refuse entry to the studio(s) and the class will not be refunded.

For each visit please follow this etiquette:

• Timing: arrive at least 5-10 minutes before the class to be on your mat when the class starts and be respectful towards teachers and fellow students. In case of a late check-in, your spot may be given to someone on the waiting list.

• Phones: phones are not allowed in the rooms and lounge area. Leave them in the designated space provided for storing personal items either in silent mode or turned off.

• Silence: the yoga practice room is a place for practice and meditation. Please be mindful of your fellow students by observing silence in the room before your class starts and during practice time.

• Clean up: after class, place your props properly in the dedicated storage.

• All items found in our studios, that are not your own, belong to tVAstr Wellness and are not to be taken home. The taking of studio property can lead to loss of membership

• No eating, drinking or smoking allowed in the studio premises

• We may use incenses during practice, if you have allergies please let the studio know in advance

• ● The tVAstr Wellness owners, managers, teachers, and all employees cannot be held liable for any injury that may have occurred during a class and in the studio. Listen to your body, go at your own pace.

Online rules

• Login to the meeting 2 - 5 minutes before the start

• Always have the video on for the teacher to follow and provide necessary corrections

• Set your device camera such that you are clearly visible from toes to your tallest point with the arms raised above your head.

• If your background is noisy, put yourself on mute and unmute only if you have questions or say something

• It is recommended to stay in the class till the end without skipping the cool down and shavasana to benefit completely from the practice

• Keep props like blocks, strap, blanket, pillow, water etc handy

Cancellation Policy

• If you can’t attend your scheduled class, please cancel your spot to make your place available to others.

• Cancellations must be made via the online booking system or by email or whatsapp atleast $ hours before the class

• If the teacher cancels the class due to sickness or unforeseen circumstances, it will be notified by email or on the contact number provided by you during the registration, atleast 6 hours before the class

For Monthly membership:

• Please let the teacher know if you are not attending the class through the whatsapp community or a direct message or email

• We commit to a minimum of 15 classes per month for the ‘Rise and Shine’ program. If there are public or planned holidays in the month, it will be published in the meeting schedule accordingly.

• If the teacher could not provide the minimum number of classes committed in a month, a refund can be agreed upon and adjusted accordingly in the next month’s membership (this does not include the no-shows or absences from the Members themselves)

Privacy & Security Policy

• Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages.

• Please be aware that tVAstr Wellness may alter the information on its website from time to time.

• tVAstr Wellness shall have no liability arising from the use by any party of the information on this website.

• tVAstr Wellness does not guarantee that the website, its content, or hypertext links are virus-free or uncontaminated. It is recommended to make your virus checks and to implement your precautions in this regard. tVAstr Wellness excludes all liability for contamination or damage caused by any virus or electronic transmission.

Commitment to Data Security.

• Your personally identifiable information is kept secure.

• Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.

• All emails and newsletters from our sites allow you to opt out of further mailings.

• tVAstr Wellness will never sell trade, rent, exchange, or otherwise share your personal information with any other person, company, or organization.